Short answers to the most common legal and privacy questions. If you cannot find yours, write to us at hola@wepassly.com.
I was invited with Passly. Do I have to create an account?
No. You can open your invitation, RSVP and use the gallery without an account. Your data is only used for that event. Read the Guest Notice.
Who sees my RSVP and my data?
The host, their team and the door staff they authorize. Passly does not use your data for anything else and does not sell it. See Who can see it.
I am a guest. How do I ask for my data to be deleted?
Tap "Your data" ("Tus datos") at the bottom of your invitation, or use the Privacy Center. The host receives your request right away.
Does Passly sell data or show advertising?
No. We do not sell data, we do not share it for advertising and we do not use marketing cookies.
Are my photos and designs mine?
Yes. You only give us the minimum permission needed to host them and show them to whomever you choose, and it ends when you delete them. See Your content.
Can I use any song or photo?
Only if you have permission to use it. Music linked from YouTube plays from YouTube. See Intellectual Property.
I am a host. What should I be careful about with my guests' data?
Use it only for your event, have permission for health data and data of minors, do not send spam and handle your guests' requests (Passly notifies you and gives you the tools). See Your guests' data.
Does the subscription renew automatically? How do I cancel?
Yes, every month, and we notify you 7 days in advance. Cancel in Organization → Billing → "Cancel subscription" (Organización → Facturación → «Cancelar suscripción»): you keep access until the end of the period and you will not be charged again. See How to cancel.
Can I request a refund?
Yes, if you did not use the purchase and you request it within 10 days, and always for duplicate charges or failures on our part. See Refunds.
Do you store my card?
No. Payments are processed by Stripe and Passly never sees your full card number.
How do I delete my account and what happens to my events?
Settings → Privacy and data → "Delete my account" (Ajustes → Privacidad y datos → «Eliminar mi cuenta»). You have 14 days to change your mind; after that everything is deleted, including your invitations, guests and photos. See What happens when you delete your account.
Can I download my data?
Yes, free of charge and at any time: Settings → Privacy and data → "Download my data" (Ajustes → Privacidad y datos → «Descargar mis datos») (JSON format).
Does the AI learn from my data or my guests' data?
Passly does not train models on your content. Features involving personal data use a provider that, under its terms, does not train on its API customers' data. See Use of AI.
Can I create an invitation for a child's party?
Of course. You only need permission from their mother, father or guardian to publish their data or photos. To have a Passly account you must be over 18 years of age.
Is it secure?
We encrypt all traffic, isolate each account's data in the database and sign QR-based access, among other measures. See Security.
Which version of these documents applies?
We publish them in Spanish and in English. If there are any differences, the Spanish version prevails.
Version history
- v1.0 · October 1, 2026 · Material change — First published version.